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Head of UX & Design

Location: London, UK (Remote)

Introduction

At Harmony Group, work is more than a job – it’s a calling. To build. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let’s talk.

Role and Responsibilities

If you have a passion for UI and UX design and are looking to join a new and exciting team then take a look at position below and see if you'd like to apply.

We're looking for an experienced, motivated, and skilled Head of UX & Design to take a lead role in managing the end user’s experience of the Harmony Platform™. You’ll work closely with engineering, product management, customer support, and end users to craft delightful and usable experiences.

As Head of UX & Design, you

  • Work with product owners, programme directors and multi-skilled teams to develop design concepts across complex services
  • Design concept journeys and roadmaps that communicate how the end-to-end user experience can be elevated
  • Partner with clients and account teams to lead design teams to deliver service design work and achieve business outcomes
  • Facilitate the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design
  • Define key UX and organisational measurements used to track and prove the service delivers positive outcomes for both users and the business
  • Generate insights through research with users, staff and stakeholders to shape a holistic view of the total user experience

Core skills and experience

You have deep expertise in designing systems for use across multiple services and can identify the simplest approach out of a variety of approaches. You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and help teams to iterate them. You can train teams to use a variety of methods for prototyping and train on choosing the most appropriate ones.

You understand user-centred design practices and know how to embed them into an agile workflow to deliver timely findings. You can work in an open, iterative and collaborative way in a multidisciplinary team. You have a strong understanding of other design disciplines such as UX Design and User Research.

Required Technical and Professional Expertise

  • A strong portfolio of work showcasing designs and process
  • Experienced design team manager having trained and nurtured teams of designers
  • Expert service designer with strong ability to deliver rapid discovery of new concepts
  • Experience creating beautiful UI/UX designs, particularly UI focused
  • Sketch, Invision, Photoshop, etc. - It doesn’t matter what tools you prefer, just be proficient and have a solid proven workflow with the design tools of your choice
  • Have at least 5 years' experience in a Product Designer / UX/UI role
  • Able to pitch to stakeholders with confidence, influence and passion
  • Experience contributing and leading to workshop sessions
  • Strong visual design principles
  • End-to-end design experience across both web and mobile applications

So, is this role right for you? Looking forward to hearing from you:

Apply Now

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